Returns & Exchanges
At RS AUDITORES SPA, we strive to ensure total satisfaction with our professional services and digital products. If you are not completely satisfied, our structured return policy provides a clear framework for requesting adjustments or refunds within 30 days of purchase.
Initiate Request
Contact our support team via email with your order number and a detailed explanation of the reason for your return or service adjustment.
Review Process
Our audit team will review your request within 3-5 business days to verify eligibility based on our terms of service and project milestones.
Approval Confirmation
Once approved, you will receive a formal notification confirming the refund amount or the schedule for corrective service actions.
Refund Issuance
Refunds are processed back to the original payment method within 7-10 business days, or applied as credit toward future consulting engagements.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing